Shipping and return policies for empty space collective

Shipping Info
The prices given for shipping is to cover costs for: bubblewrap bags for the cassettes, a blue bubblewrap envelope from Postnord and extra postage stamps for shipping abroad. We do not include tracking of our parcels in these prices but we can offer tracking for an additional fee which must be discussed via email. We only use Postnord for shipping in either case.
Return Policy
Refund if order is lost on the way or has not arrived within 40 days of being shipped (within EU: 30 days) or arrive much damaged. Scratched case: No refund. Cracked case: Partial refund. Broken cassette and damaged artwork: Full refund. You provide image of said damage first though. If you would rather have replacement cassettes let us know and we will check availability. You must pay for traced shipping so we know it wont get lost again. Small blue bag (3 tapes max) cost 13 euros to trace.

I am sure we can come to an agreement! Do not hesitate to contact us!